Terms & Conditions

We're Thrilled To Have You Here, And We Want To Ensure That You Have A Great Experience Using Our Services. To Ensure Transparency And Protect Both Our Users And Our Business, We Have Created These Terms And Conditions That Govern Your Use Of Our Website And Services. By Using Our Website And Services, You Agree To Be Bound By These Terms And Conditions. Please Take The Time To Read Them Carefully Before Using Our Website. 
We Reserve The Right To Make Changes To These Terms And Conditions At Any Time. You Can Review The Latest Version Here. Please Check Back Regularly To View Any Changes.
This site is owned by Lunar Enterprises with offices registered in FDRK5524 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.


To access our services, it is mandatory to create an account that facilitates communication and payment. Payment cannot be made without a valid account. In case of any issues during the account creation process, our support team is always available to provide assistance in resolving the problem.
We understand that each customer's needs are unique, and our standard packages may not meet everyone's requirements. Therefore, we welcome customers to request a personalized package that aligns with their specific needs. Our team will collaborate with them to design a bespoke package and present a quotation prior to payment. The duration and cost of the customised package will depend on the customer's requirements.

Delivery & Duration

The delivery time of our services may vary, and customers can choose their preferred duration, although we may recommend specific durations for certain services. The duration of our services ranges from 1 to 12 months, depending on the customer's selection at the time of purchase. The customer will be informed of their selected duration before completing the purchase.
The duration of the package is determined by the customer's choice at the time of ordering. To extend the duration of the package, customers need to make a repeat purchase, which can be done through our website or by contacting our support team. The duration of a customised package will be determined by the customer's request.


We Have Made Our Service Pricing Transparent And Available On Our Website. However, For Customised Services, We Provide Tailored Quotes That Customers Will Receive Before Making A Payment. We Accept Payments Through Major Debit And Credit Cards, And The Payment Will Be Charged At The Time Of Purchase. The Transaction Details Will Be Identified On Bank Statements With BCLE, UAE.


If, for any reason, the customer decides to cancel the contract and request a refund before its expiration, they must make a formal request. We will process the refund within 10 business days, and the same payment method used in the original purchase will be used for the refund. If the refund has not been received after 10 days, please get in touch with our support team.
We believe in transparent pricing and fair refund policies, and our team is always available to assist customers with any queries or concerns related to our pricing or refunds.

Account Termination

At any point during the contract, customers have the right to terminate it for any reason. The customer must provide written notice to terminate the contract.
If a customer wishes to request a refund, they must contact us through the designated channels and formally request it. We require customers to use the proper channels to ensure that the refund process is as seamless and transparent as possible.
Our team is committed to providing the best service possible and ensuring that all customer queries and concerns are addressed promptly. Therefore, we encourage customers to contact us if they require assistance with any aspect of their contract or refund request.

Intellectual Property Rights

BRANDCREATIONZ services provide users with access to a range of content and materials, including but not limited to text, graphics, logos, images, and software. These materials are the property of BRANDCREATIONZ and are protected by intellectual property laws.
Users are strictly prohibited from copying, distributing, reproducing, or modifying any of the content or materials without obtaining express written consent from BRANDCREATIONZ. We take the protection of our intellectual property seriously, and any infringement will result in legal action.

Liability & Indemnification

BRANDCREATIONZ will not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages that may arise from the use of our service. This includes, but is not limited to, loss of profits, data, or use.
In no event shall BRANDCREATIONZ total liability for all damages, losses, and causes of action exceed the amount paid by the customer for accessing the service.
To further protect our business and interests, the customer agrees to indemnify, defend, and hold harmless BRANDCREATIONZ from any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorney's fees, that may arise from a breach of this agreement by the customer.
We value the trust our customers place in us, and we are committed to providing a high-quality service. However, we cannot guarantee that our service will be error-free or uninterrupted. Therefore, we encourage customers to review our terms and conditions carefully and seek legal advice if necessary.

Law & Jurisdiction

The law shall govern and interpret these Terms and Conditions. In the event of any disputes related to or arising from these Terms and Conditions, the parties agree to submit to the exclusive jurisdiction of the courts. Both parties hereby agree to the personal jurisdiction of such courts for any dispute resolution or litigation.

Contact Us

We Encourage All Users To Contact Us With Any Questions Or Concerns Regarding Our Services Or These Terms And Conditions. Our Team Can Be Reached By Email At Support@Brandcreationz.Com.